This website, https://theheartchoice.com/, is owned and operated by HEART CHOICE. By accessing our website, browsing products, creating an account, or placing an order, you agree to comply with these Terms & Conditions.
Please read these Terms & Conditions carefully before using our website or placing an order.
You agree to use this website only for lawful purposes. You must not misuse this website, attempt unauthorized access, interfere with website security, copy website data, or use our content in a way that harms HEART CHOICE or other users.
HEART CHOICE sells artificial jewellery and fashion jewellery products. We try our best to display product images, colors, sizes, descriptions, prices, and availability accurately.
However, slight variations may occur due to photography lighting, screen brightness, display settings, handmade finishing, or minor design differences. Such small differences do not mean the product is defective.
After placing an order, you may receive confirmation by email, SMS, WhatsApp, phone call, or account order details, depending on the contact information provided by you.
An order is considered confirmed only after successful payment confirmation or order acceptance, depending on the payment method selected.
You may request order cancellation before the order is dispatched. Once an order has been shipped, cancellation may not be possible, and return/refund rules will apply as per our policies.
HEART CHOICE reserves the right to cancel or refuse any order due to product unavailability, incorrect price, payment issue, suspected fraud, incorrect address, or any operational reason.
We currently ship orders across India only. Delivery timelines, shipping charges, courier details, failed delivery, and tracking information are explained in our Shipping Policy.
Return, exchange, replacement, and refund requests are handled according to our website policies. Please read the following pages before placing an order:
You agree to provide correct and complete information while placing an order, including name, phone number, email address, shipping address, pin code, and payment details.
HEART CHOICE will not be responsible for failed delivery, delay, return-to-origin, or extra charges caused by incorrect or incomplete information provided by the customer.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login details and password. You are responsible for all activities that occur under your account.
All website content, including logos, images, product photos, text, graphics, design, layout, banners, and branding, belongs to HEART CHOICE or its content providers.
You may not copy, reproduce, modify, download, distribute, sell, or use our website content for commercial purposes without written permission from HEART CHOICE.
HEART CHOICE is not responsible for indirect, incidental, or consequential losses caused by website use, delayed delivery, product unavailability, technical issues, payment gateway failure, courier delay, or circumstances beyond our control.
Our maximum liability for any order will be limited to the total amount paid by the customer for that specific order.
Your personal information is handled according to our Privacy Policy. Please read it to understand how we collect, use, store, and protect customer information.
Our website may use third-party services such as payment gateways, courier tracking services, analytics tools, hosting services, or external links. We are not responsible for the content, privacy practices, policies, delays, or actions of third-party platforms.
HEART CHOICE may update these Terms & Conditions from time to time. The updated version will be posted on this page. Continued use of our website after updates means you accept the revised terms.
If you have any questions, complaints, or concerns about these Terms & Conditions, please contact us:
These Terms & Conditions are effective from the date they are published on this website.